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NetSuite announced and demonstrated some of its new unified customer experience management (CX) initiatives recently during a virtual event, NetSuite Now On Air. “We understand that creating great customer experiences is more important than ever,” Allison Auclair, NetSuite vice president of product management, said during her product keynote. The critical …

Last week’s kickoff of the NetSuite Now On Air virtual conference gave participants a chance to learn about NetSuite’s latest product enhancements and get a glimpse of features in the works for 2021. With the changes businesses around the world have experienced this year, NetSuite is focused on helping companies …

Looking back on 2020, one of the brighter spots has been the growth of ecommerce. For many, being able to sell goods and services effectively online has been the difference between survival and closure. And while Michael Healey, president of Yeoman Technology Group, foresees this remaining the case over the …